The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you personally.
Detailed information can be found in the following sections of this data protection.
Data processing on this website is carried out by the website operator. The contact details can be found under “Responsible body.”
On the one hand, your data is collected when you provide it to us (e.g., when registering, placing an order, or contacting us).
Other data is collected automatically by our IT systems when you visit the website (e.g., technical data).
To provide the online shop, for contract processing, for customer service, and for technical optimization of the website.
You have the right to access, rectify, erase, restrict processing, data portability, and lodge a complaint with the supervisory authority.
DMC Europe GmbH
In der Au 29
61440 Oberursel
Germany
Phone: +49 6171 27791-91
Email: info@dmctools.eu
The responsible body is the legal entity that decides on the purposes and means of processing.
Our online shop is operated via the ePages shop system. ePages processes personal data on our behalf.
Processing is carried out on the basis of a data processing agreement in accordance with Art. 28 GDPR.
Processed data may include, in particular:
– Inventory data
– Contact details
– Order data
– Usage data
– IP addresses
Hosting
The website is hosted by an external service provider:
Alfahosting GmbH
Ankerstraße 3b
06108 Halle (Saale)
Processing is carried out on the basis of Art. 6 (1) lit. b and f GDPR.
You can create a customer account. In doing so, we process in particular:
Processing is carried out for the purpose of fulfilling the contract in accordance with Art. 6 (1) lit. b GDPR.
You can delete your customer account at any time.
To process your orders, we process:
We use the payment service provider Saferpay (Worldline Schweiz AG) for payment processing.
During payment transactions, payment data is transmitted directly to Saferpay. We do not receive complete payment information.
The following data in particular is processed:
We work with the following shipping service providers to deliver your orders:
The following data is transmitted to them:
Legal basis: Art. 6 (1) lit. b GDPR.
We use the Sage 100 ERP system for order, invoice, and accounting processing.
In particular, customer, order, and invoice data are processed here.
Legal basis: Art. 6 (1) (b) and (c) GDPR.
If you contact us via the contact form, your details will be stored for the purpose of processing your enquiry.
Legal basis: Art. 6 (1) (b) or (f) GDPR.
Our website only uses technically necessary cookies that are required for the operation of the online shop.
These cookies serve, among other things:
Legal basis: Art. 6 (1) lit. f GDPR.
We only store personal data for as long as is necessary to fulfill the respective purposes or as long as there are legal retention periods.
Business documents are retained for up to 10 years in accordance with commercial and tax law requirements.
Your data will only be disclosed:
Data is transferred to our affiliated companies at our parent company based in the USA as part of a company-wide marketing CRM system.
Access is for the purposes of group-wide marketing, lead management, and reporting.
There is joint responsibility in accordance with Art. 26 GDPR. We will provide the essential contents of the agreement upon request.
Personal data is transferred to the USA. This is done on the basis of appropriate safeguards in accordance with Art. 44 ff. GDPR.
You have the following rights:
Please address any requests to the responsible body mentioned above.
You may revoke your consent at any time with effect for the future.
You have the right to lodge a complaint with a data protection supervisory authority.
The supervisory authority responsible is, in particular, the supervisory authority of your place of residence or business.
This website uses SSL or TLS encryption for security reasons.
We object to the use of contact data published in the imprint for sending unsolicited advertising.
This privacy policy is current as of January 2026.
We reserve the right to amend this privacy policy as necessary.
